Sun -> Dell?
Wow.Joyent went from this to this.As someone who has dealt with both Sun and Dell, my experience was similar in some ways, opposite in others. Dell was very excited to talk, responsive, has a nice web site and low prices. On the downside, they have the whole “medium and large business” scam going on (same stuff; higher prices). Their idea of same-day on-site service: have *me* solve the problem, then ship out a part that comes days later. And, it took weeks to get the 16 servers I ordered to actually arrive. If you count down to the last cable required to make it work, it was more like two months.When I called Sun and said I had $100k to spend (seemed like a lot to me!), they immediately passed me off to a VAR. For my needs, this actually worked fine. We worked with Jeremy at Groupware Technologies and they were fantastic. The machines came, worked fine, no issues. None have broken, so I don’t know about their service.I hope the Dell Joyent deal provides the wake-up call that Sun needs to actually take some action on this problem!
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